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    In the past ten years, through services and one-on-one consulting, we've helped over 1000 businesses, many just like yours.

    A Support Solution For your Prestashop store

    Marketing Media is pleased to announce the following Prestashop Website Maintenance and Support packages as ways to help ensure your Prestashop website’s success. Each maintenance plan is specifically designed to suit your needs.

    Marketing Media is pleased to present its Prestashop Website Support and Maintenance packages. It is a great way to help ensure that your website is always performing at its best. We have 5 different options.

    Prestashop Experts
    Present, when you need them

    Rollover Hours
    Your hours don’t expire

    Regular Health Checks
    We catch website issues quickly

    Choose your Support Option

    1

    Up to 2 hours of monthly support

    Updating of graphics, text and code, minor bug fixes, etc.

    2

    Up to 4 hours of monthly support

    Consulting, updating of graphics, text and code, minor bug fixes, server issues, etc.

    3

    Up to 8 hours of monthly support

    Prestashop website uptime and performance monitoring including availability management, bug fixes, and ongoing server maintenance.

    4

    Up to 16 hours of monthly support

    Prestashop site uptime and performance monitoring, including availability management, bug fixes, and ongoing maintenance (version upgrades, backups, cleanup, etc.) Prestashop Application Support – available to perform Prestashop version upgrades, as well as Prestashop Add-Ons installations, customizations, integrations with third-party systems and services, development of additional features and other enhancements and modifications.

    5

    Up to 32 hours of monthly support

    Unlimited issues. Prestashop Application Support – available to perform Prestashop store monitoring, backups, version upgrades, as well as Prestashop extension installations, customizations, integrations with third-party systems and services, development of additional features and other enhancements and modifications.

    Business Analyst Support – available to perform periodic site performance reviews, market trends analysis, process consulting, and other tasks related to the business functionality of the website.

     
     

    A Solution For Every Prestashop Store

    Marketing Media is pleased to announce the following Prestashop Website Maintenance and Support packages as ways to help ensure your Prestashop website’s success. Each maintenance plan is specifically designed to suit your needs.

     

    Why Sign Up for a Maintenance Package?

    Prestashop Experts
    When you need them

    Rollover Hours
    That don’t expire

    Regular Health Checks
    To catch issues quickly

    Which Support Option is Right for You?

    Why chosing one of our Prestashop Maintenance Packages?

    • Availability of a Prestashop Experts when you need them. Your support tickets are a priority when you have a Maintenance Plan with Marketing Media.
    • Packages are priced according to the number of support and maintenance hours that you have chosen on a monthly basis. All unused hours are rolled over to the next month. You never loose them for as long as you are subscribing to one of our Maintenance Plans.
    • Our Plans are like having regular checkups with the dosctor. You are ensured to stay healthy. With one of our maintenance contract, your website is continually reviewed by our staff. Since technical issues can arise on any website, we will constantly examine your website for any bugs or errors, helping you staying away from the costly emergency situations
    • Head Off Trouble

     

    Prestashop websites are cutting-edge and powerful, but they are also quite complex. Preventing and addressing issues with the Prestashop server, code, and content is crucial for smooth, consistent, functioning. On-going Website Maintenance is the ideal way to head off issues and minimize lost sales due to any Prestashop/server problems.

    Since 2010, Marketing Media has been building and maintaining Prestashop and other Ecommerce websites of all sizes. We have seen good websites go bad due to neglect. We help prevent little problems from growing into big problems.

     

    Meet Your Goals

    Your website exists to serve your business goals. Over time, you will discover opportunities and refine your goals. Your website needs to adapt to these changes. A maintenance contract helps you achieve your business goals faster. Marketing Media will put you on the A-list whenever you need changes. Requests are responded to within a maximum of 8 business hours. Our mission is to ensure that your site is up and running to its highest capacity at any given day, maintaining your sales, business, and your reputation with your customers. Better yet, you can choose the package that best suits your needs.

     

    How It Works

    Our maintenance packages are prepaid blocks of hours that are considered work for hire. We will not touch, adjust, or modify your website in any way, unless you specify how your website should be altered or reviewed. However, should you require any maintenance, want an update, or experience an error that needs correcting: you will be guaranteed that your work will become our top priority. Continually, we will review your site and bring any potential bugs to your attention prior to an issue arising, keeping your customers (and you) happy.

    All hours that were not used in the month previously, will roll over to the next month, and they will expire at the end of your contract period. We will send you a monthly report of how the hours were used, hours remaining, and contract renewal date.

    Once you are in a contract, you can upgrade if additional hours are needed. All contracts require a minimum of six months commitment. You can choose whether to prepay the entire contract in advance, or you pay month to month. We also offer additional discounts for those interested in committing for a full year.

     

    What If Marketing Media Didn’t Develop My Prestashop Website?

    We welcome new clients who already have an existing Prestashop website. We will begin your On-going Website Maintenance contract by thoroughly evaluating your existing website. We will give you a list of recommendations to improve your site’s server setup, merchandising, settings and more. And we will follow through by completing or managing the changes you select.

    Recommendations from our clients are available at anytime, so you can feel comfortable trusting us with your site.

     

    Why Marketing Media?

    At Marketing Media, we believe in offering the best, and most personal, service possible. Based in Sherbooke, Canada, all of our employees work in tandem with each other. Our highly qualified team is ready to handle every aspect of Prestashop design, development, and maintenance. Our team has produced, and maintained Prestashop websites of all different sizes at a very competitive rate, with exceptional customer reviews. We familiarize ourselves with your project, and your needs, to give you the finest quality work you deserve.

    Ready to work with us?

    Contact us now to discuss your project!

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